Impressive in some sense, but also rather disturbing when the CEO of Evernote admits that the product basically doesn't work.
I've always found Evernote to be clunky, so I don't use it, and now I know it's buggy as hell and loses (by admission of their CEO) and I feel good about my decision to push people away from Evernote.
I found it rather reassuring. I was expecting a simple "sorry, here's a small freebie to make you happy" but the CEO recognizing the problems is exactly how to make me think they might actually fix them soonish.
I understand your feeling. On the other hand, what we get a lot of in this industry (every industry, actually) is a CEO who will not admit that the product has problems, even though it clearly does. So I'm encouraged. Although I will also probably be migrating my data out of Evernote this weekend. But I'll keep an eye on it, and perhaps get back into it later if they improve and I haven't come up with something better in the meantime.
I've always found Evernote to be clunky, so I don't use it, and now I know it's buggy as hell and loses (by admission of their CEO) and I feel good about my decision to push people away from Evernote.