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Come on now. I pull the slot machine every time I ask my coworker Digbert to work on a ticket.

Will Digbert be able to handle it or will he pretend to handle it? Or will he handle it in a way that it will break again in six weeks and will evolve into his full time job for a year?

If this is gambling, middle management has been gambling for too long.



You know there is a difference between a tool being unable to predictably accomplish its task, and asking employees to do work and them failing to do so. The accountability alone is leagues apart.


Digbert is also unable to predictably accomplish the task.

I'm not arguing against accountability, only against gambling.




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