Word has its flaws, yes, just like anything else. Still, I've tried every other thing available, and nothing comes close.

You see, it is the word processor for all the non-techie people out there. They have no idea how to properly use it (and pc's in general), so they blame Word for all their faults.

LibreOffice, on the other hand, has much more competent userbase (in average), and despite the lack of certain features LibreOffice has more positive image.