Why Pausing a Subscription Can Be a Powerful Retention Tactic | Hacker News

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		Why Pausing a Subscription Can Be a Powerful Retention Tactic (recurly.com)
		6 points by mooreds on Nov 16, 2019 \| hide \| past \| favorite \| 1 comment

rolph on Nov 16, 2019 [–]

This can also be a powerful irritant.

My gut feeling is to drop ties with a service that suddenly has a hard time interpreting my instructions to cancel, or in some other way configure the service.

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