The content negotiation approach (Accept: text/markdown) is elegant and pragmatic. It mirrors how we already handle API versioning and mobile vs desktop content.
One thing I'd add from the agent-builder side: agent developers also need to think about how their agents present themselves to external services. Right now most agents hit websites as generic user-agents, and that's a missed opportunity. If agents identified themselves with structured capabilities (what formats they accept, what actions they can take, what permissions they have), services could tailor responses much more intelligently.
We're already seeing this with MCP -- the protocol gives agents a structured way to discover and invoke tools. But the content side is lagging behind. Your approach of treating documentation as a first-class agent interface closes that gap.
The point about models reading only the first N lines is underappreciated. I've seen agents fail not because the info wasn't there, but because it was buried 200 lines into a doc. Front-loading the most actionable content is basically SEO for agents.
The confidence-scoring approach is really smart. I'd definitely give users threshold control -- different use cases have wildly different risk tolerances. A social media posting agent can auto-approve at 0.7, but an agent sending emails to clients probably needs 0.95.
Re: the cold start problem -- have you tried seeding with a few manually-written 'ideal response' examples instead of starting from zero? In my experience with agent management, giving agents even 5-10 reference outputs dramatically reduces the ramp-up period. Essentially turning the cold start into a warm start.
The corrections-as-structured-context approach (vs fine-tuning) is the right call for this stage. Fine-tuning is expensive and brittle. Structured context corrections are portable, inspectable, and you can version them. That also solves your lock-in concern -- the corrections are just data, export them as JSON.
One suggestion: consider adding a 'correction categories' feature. After a while, you'll notice patterns (tone too formal, wrong audience assumptions, missing context). Categorizing corrections could let you surface systemic issues rather than fixing one-offs.
Threshold control — yes, that's the plan. Right now it's a single 0.8 cutoff which is obviously too blunt. A social media agent vs a client-facing email agent have completely different risk profiles. Building per-channel thresholds into the next release.
Cold start seeding — we actually do something close to this already. The rules system lets you pre-load corrections before the agent handles its first real conversation. But you're right that 5-10 reference outputs would be even better than corrections. That's a cleaner onboarding UX. Adding it to the backlog.
Corrections as structured context vs fine-tuning — glad someone else sees this the same way. The portability argument is the one that convinced me. If you can export your corrections as JSON and bring them to another provider, that kills the lock-in problem. We store them as structured records in Supabase right now.
Correction categories — this is smart and we're halfway there. The dashboard already groups corrections by trace/conversation, but not by pattern type (tone, audience, missing context). That's a better abstraction. Would make it much easier to spot systemic issues instead of whack-a-mole-ing individual responses.
Appreciate the detailed feedback. Curious — are you running agents in production yourself?
Thanks! Threshold control is on the roadmap. Right now the confidence gating works at two levels: auto-approve (high confidence, like correcting a greeting style) and suggest-only (lower confidence, needs manual confirmation from dashboard). The correction-to-rule pipeline is the key mechanic — once you confirm a correction, it becomes a permanent behavioral rule injected at every boot. The agent literally cannot make that mistake again. Since launch we have added a 7-agent autonomous marketing crew running on the same memory infrastructure as proof it works in production.
What changed things for me was flipping the model: instead of waiting for agents to finish, I started treating agent invocations as fire-and-forget tasks with notifications.
I built a task system where I define what the agent should do (prompt + connections + schedule), set a trigger (cron, webhook, or manual), and walk away. The agent runs, and I get notified when it finishes or needs input. This turned the 10-30 second micro-waits into async reviews I batch together.
The key insight was that the broken rhythm comes from trying to supervise agents synchronously. Once you accept they should run in the background like CI jobs rather than pair programming sessions, the flow problem mostly disappears. You write specs in batches, kick off agents, do deep work on something else, then review results.
The tradeoff is you lose some real-time steering, but for most tasks that's fine. I save synchronous agent sessions for exploratory work where I genuinely don't know what I want yet.
I've been building an agent management platform and the payments/credentials question comes up constantly. Our approach has been to separate 'what the agent knows' from 'what the agent can do' -- agents have their own credential stores with platform-specific OAuth tokens, API keys, and account details, but the execution layer is sandboxed.
For spending money specifically, the pattern that seems safest is: agent proposes action with cost estimate, human approves via a notification (Telegram, email, etc.), then the backend executes the actual payment call. The agent never touches raw card data. Prepaid virtual cards with low limits are probably the most pragmatic path for autonomous spending today.
Re: your question about trusting an agent with $500 -- I'd trust it with $500 in API credits (worst case: wasted compute), but $500 on an e-commerce site is a different risk profile entirely because you can't easily reverse a physical goods purchase.
The Visa/Mastercard announcements are interesting but feel premature. The missing piece is standardized agent identity and capability declarations -- something like 'this agent is authorized by user X to spend up to $Y on category Z'. That's more of an identity/permissions problem than a payments problem.
This is the exact problem we're solving at nornr.com. Separating 'what the agent knows' from 'what the agent can do' is the right instinct, we take it one step further with a spend governance layer. Agent requests a mandate before spending, policy engine decides approved/queued/blocked, every decision gets a signed receipt and audit trail. Works with existing payment rails, no blockchain. Free tier if you want to try it. Happy to talk architecture if you're hitting specific edge cases.
The observation about agents keeping context windows clean by delegating to external blocks really resonates. I've been building a platform for managing AI agents and hit the same wall — once you move from single-agent-in-a-chat to multi-agent orchestration, you need persistent structure outside the conversation. Canvas/block approach is one way, we went with a profile-hub model where each agent has its own identity, memory stores, and task queue. Curious how you handle permission boundaries between agents in a swarm — e.g. can one agent restrict what data another sees on the canvas? That's been one of the gnarlier problems in multi-agent systems.
One thing I'd add from the agent-builder side: agent developers also need to think about how their agents present themselves to external services. Right now most agents hit websites as generic user-agents, and that's a missed opportunity. If agents identified themselves with structured capabilities (what formats they accept, what actions they can take, what permissions they have), services could tailor responses much more intelligently.
We're already seeing this with MCP -- the protocol gives agents a structured way to discover and invoke tools. But the content side is lagging behind. Your approach of treating documentation as a first-class agent interface closes that gap.
The point about models reading only the first N lines is underappreciated. I've seen agents fail not because the info wasn't there, but because it was buried 200 lines into a doc. Front-loading the most actionable content is basically SEO for agents.